Papaya Play [Q&A] Frequently Asked Questions

Papaya Play Customer Support


What is the maximum number of clients I can run?
You can run 3 clients simultaneously.
Your account may be suspended if you run more than 4 clients.

Can I register the user name (ID) used in the account I have withdrawn as the user name (ID) of the new account?
The user name (ID) of an account that has been withdrawn once cannot be used again.
The customer support team and representatives do not support reusing usernames (IDs) from canceled accounts.

Can I play UWO on Steam?
You can play UWO on Steam and the servers are shared with Papaya Play.
However, Japan and Korea, which have their own servers, cannot access Steam UWO's store page due to Steam region locks.

Can I transfer character data between accounts?
Even if it is your own account, it is not possible to transfer character data between accounts because it does not support character transfer between accounts.

Can I Steam UWO also run 3 clients?
Technically, only one account can run a game, so Steam cannot run more than one client.
You can start 2 other clients from Papaya Play.

Can I log in and play on Steam UWO with my Papaya Play account?
You cannot register or use your Papaya Play account on Steam UWO.
When launching UWO on Steam, you will need to create a new account.
Accounts created on Steam UWO will be able to log in to Papaya Play in the future.

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